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– Implants Straumann™ (Lifetime guarantee) – Implants Neodent (Straumann Group)™ (Lifetime guarantee) – Implants Noble Alpha-Bio™ (Lifetime guarantee) – Implants Cortex™ (10 years guarantee) |
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– Crowns (temporary crowns not included) – Bridges (temporary bridges not included) – Porcelain Veneers – Inlays / onlays / overlays |
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– Full Dentures – Partial Dentures – Frame Dentures |
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– Composite veneers & fillings – Acrylic dentures (clasps not included) – Bite splint (excluding mechanical damage) – Fillings on the tooth neck |
Dental treatments are performed by experienced and licensed dentists specialising in a particular field, who have the highest qualifications obtained from Poland’s prestigious Dental Universities and have worked in highly-regarded Polish clinics to gain top qualifications, expertise, and practical experience. Additionally, in the unlikely event of a failure of the laboratory work, our clinic provides a dental guarantee, which applies for the periods specified above (from the moment of completion of the particular treatment).
The guarantee is provided by the treating dentist and dental clinic. In order to claim remedial work under the terms of the guarantee, you must contact us directly, immediately and before taking any other action. We will arrange the remedial work for you.
In order to validate your guarantee, it is obligatory to undergo routine dental check-ups at least once a year during the guarantee period. This can be done at our dental clinic (free of charge) or at your local dentist. In the latter case, an x-ray image and written proof (invoice/letter from your local dentist) that annual check-ups have been carried out will be required.
The guarantee applies if under normal conditions of use the dental work breaks, loosens, cracks or the filling falls out. In these circumstances our clinic shall restore, repair or change the dental work free of charge at our discretion. Please note that the guarantee only covers remedial work and restorative materials necessary to rectify a problem. The guarantee is only valid for implants if we complete the entire surgical and prosthetic work i.e. places the implant post(s), abutment(s) and crown(s), bridge(s) or denture(s) as well. The guarantee does not cover temporaries (e.g. temporary crowns) nor the cost of travel, accommodation nor any consequential losses incurred by the patient.
– if the patient does not undergo routine check-ups at least once a year, during the guarantee period, at our clinic (free of charge) or at your local dentist.
– if oral hygiene is neglected.
– if the dentist’s instructions are not followed (e.g. night-guard/denture is not worn during the night).
– if removable restorations such as partial or full dentures are not kept and maintained properly.
– if the gum tissue or jaw bone is receding.
– if there is a gum disease, periodontal problem or unforeseen root canal treatment.
– if the patient loses or gains a substantial amount of weight during a short period of time.
– in the event of accidental damage (e.g. dropping the denture).
– if there is a general illness occurring that has negative effects on the dental condition (e.g. diabetes, epilepsy, osteoporosis, condition after X-rays or chemotherapy).
– if patient does not notify us prior to exercising their guarantee.
– if the guaranteed dental work or any part of it is continued or corrected at another clinic without prior notification and agreement.