Privacy Policy

Section I. General provisions

  1. This Privacy Policy governs the processing of your personal data in connection with your use of the https://projectsmile.eu/ website (the “Website”).
  2. The Privacy Policy explains how and to what extent we collect your personal data, for what purposes we use it, to whom we make it available and how we protect it.
  3. We are making this Privacy Policy available so that you can understand the manner in which your personal data will be processed and make an informed and independent decision as to whether or not to use the Website.
  4. We make all reasonable efforts to safeguard the privacy of all Users who visit the Website. We believe that it is important to ensure that personal data is processed in a secure, reliable and lawful manner that is transparent to you.
  5. We provide you with a secure, encrypted connection when transmitting personal data. We use an SSL certificate.

Section II. Key terms

  1. Data Controller” or “we” means Aleksandra Becker of ul. Sokola 24A, 80-654 Gdańsk, NIP (taxpayer ID) 583-317-20-12 and Patryk Becker of ul. Sokola 24A, 80-654 Gdańsk, NIP (taxpayer ID) 583-317-20-12, operating jointly as Project Smile Spółka Cywilna Aleksandra Becker, Patryk Becker, a private partnership with its registered office at ul. Sokola 24A, 80-654 Gdańsk, NIP (taxpayer ID) 583-317-20-12.
  2. GDPR” and “Personal Data Protection Act” mean Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Polish Personal Data Protection Act of May 10, 2018, respectively.

Any capitalized terms used in this Privacy Policy have the meanings defined in the Website Terms of Service.


Section III. Types of data processed; purpose and legal basis of processing; retention period

Your personal data will be collected for the following purposes:

  1. administration of the Website, including statistical and analytical activities associated with the operation of the Website – for that purpose, we process such data as your IP address, Request submission time, amount of data transferred, referrer website, and information regarding your browser and operating system (including browser version and language). The data will be processed for as long as it is available on the Website, that is for five years. The legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR);
  2. performance of the Online Service Agreement referred to in Section I(6) of the Website Terms of Service, which includes without limitation: accepting and responding to your Request and enabling you to view the Provider’s offerings and information regarding the available dental services; facilitating communication between you and the Provider (which includes sending and presenting the Quote and treatment plan in response to your Request); providing assistance in arranging airport transfers and booking accommodation; providing the ability to post ratings and Comments regarding the Provider; and providing the ability to send inquiries to patients who have used the Provider’s services – for that purpose, we process such personal data as first name, last name, PESEL (civil registration number – for Polish citizens only), identity card number or other identity document number, e-mail address, phone number, age, data concerning health and additional information provided by you in the Request). The data will be processed until the Online Service Agreement has been performed and then for a period equal to the limitations period. The legal basis for processing is the performance of the Online Service Agreement, the acceptance of the Website Terms of Service (Article 6(1)(b) of the GDPR) and, with respect to data concerning health, your consent (Article 9(2)(a) of the GDPR);
  3. processing of complaints – for that purpose, we process such personal data as first name, last name, correspondence address, phone number, e-mail address and any other data necessary to process the complaint. The data will be processed for a period equal to the limitations period. The legal basis for processing is the performance of the Online Service Agreement and the acceptance of the Website Terms of Service (Article 6(1)(b) of the GDPR);
  4. determination of, assertion of or defense against claims – for that purpose, we process such personal data as first name, last name, correspondence address, e-mail address, phone number and other personal data which you provide when you use the functionality available on the Website. The data will be processed for a period equal to the limitations period of such claims. The legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR).

Section IV. Consent to process personal data

  1. In order to use the Services presented on the Website, you provide your personal data (including data concerning health) by submitting a Request.
  2. While the personal data you provide is entered freely on the basis of your consent, it is also required in order to use the Services provided on the Website.
  3. Your personal data is made available to a Provider in connection with the performance of the Online Service Agreement.
  4. If you do not provide specific personal data in the Request, it will not be possible to submit and process the Request, and you will not be able to use the Services presented on the Website.

Section V. Disclosure of personal data (recipients of personal data)

  1. Your personal data may be made available (without limitation) to:
    • the service providers that we use in the operation of the Website, including the hosting service provider;
    • our employees and associates (including without limitation the entities that assist us in our business activities by providing IT support and telecommunications, marketing, auditing, legal and other services) who process personal data on our behalf under data processing agreements signed with us;
    • the entities authorized to receive personal data pursuant to applicable laws and regulations, decisions of government agencies or court orders; and
    • the Provider referred to in Section I(8) of the Website Terms of Service.
  2. Your personal data will not be transferred to third countries.

Section VI. Your rights

  1. The right to be informed: you have the right to receive clear, concise and transparent information on how we use your personal data and what rights you have in that respect.
  2. The right to withdraw consent to process personal data (Article 7(3) of the GDPR): to the extent the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time, without affecting the lawfulness of any processing based on that consent before its withdrawal.
  3. The right to access your personal data and obtain a copy of the data (Article 15 of the GDPR): you have the right to access your personal data that we are processing and to verify whether we are using such data in a lawful manner.
  4. The right to rectification of your personal data (Article 16 of the GDPR): you may request the rectification of any inaccurate personal data that concerns you.
  5. The right to erasure of personal data when the processing is not necessary for compliance with a legal obligation (Article 17 of the GDPR): you have the right to have your personal data erased if there are no legitimate grounds for the use of such data.
  6. The right to restriction of processing of personal data (Article 18 of the GDPR): you have the right to request the restriction of any further use of your personal data.
  7. The right to personal data portability (Article 20 of the GDPR): you have the right to reuse your personal data if the processing of such data is based on your consent or on a contract and is carried out by automated means.
  8. The right to object against the processing of personal data (Article 21 of the GDPR): have the right to object to the processing of your personal data at any time on grounds relating to your particular situation.
  9. The right to complain: you have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warszawa) if you believe that we have infringed your rights as regards personal data protection.

Section VII. Cookies

  1. A cookie is a small piece of text that is sent to your browser by the Website when you visit it. It helps the Website remember information about your browser settings, thus streamlining you experience during the next visit to the site and making it easier to log on to our services.
  2. The cookie mechanism is safe to Website User’s computers. In particular, it cannot be used by viruses or other unwanted or malicious software to infect your computer. Nevertheless, you have the option in your browser to restrict or disable the ability for cookies to access your computer. If you use this option, you will be able to use the Website with the exception of any features which, by their nature, require cookies.
  3. We may process the data contained in cookies in order to:
  4. customize the functionality we provide (including advertising content) to your expectations;
  5. present you with banner advertisements, that is advertisements in the form of a graphic which, when clicked, will take you to our webpage or a landing page;
  6. keep statistics without identifying any person (anonymously);
  7. fill in the Request Form and/or Contact Form; and
  8. collect general and anonymous statistics using Google Analytics.
  9. We may collect your IP addresses.
  10. If the Website contains links and references to other web pages, we will not be responsible for the privacy terms and conditions that apply to these pages.

Section VIII. Final considerations

  1. The provisions of Polish law will apply to any matters which are not governed by this Privacy Policy.
  2. We may, from time to time, amend this Privacy Policy.
  3. For any issues associated with our processing of your personal data, you can contact us by e-mail at the following address: contact@projectsmile.eu.

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    Contact Us

    Project Smile Dental Clinic
    Partyzantow street 76
    80-254 Gdansk, Poland

    +48 58 766 40 47
    +48 506 138 388
    contact@projectsmile.eu
    www.projectsmile.eu

    Monday – Friday 9:00 – 19:00 (CET/GMT+1)
    Saturday 10:00 – 14:00 (CET/GMT+1)

    Patient Reviews
    Henrik Paragate
    Age: 60
    Denmark
    Solo medical traveller
    November 20, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Crowns
    Patient review:

    In the spring of 2022, I had comprehensive prosthetic work carried out at Smile clinic in Poland. 22 dental crowns and bite adjustment. The clinic is very aware of quality, thus several examinations Was done to get the best result. 22 dental crowns is a lot and I was a little nervous about such big changes. Now 3 months after the changes, I can only state that I have no discomfort or pain. My smile is so beautiful that other people praise my beautiful teeth. They can't tell the difference between dental crowns and it's really nice. My bite is correct and I can eat everything without problems. I can confidently recommend the clinic to anyone who wants or needs dental help. The most professional dental work I have ever witnessed.

    How likely are you to recommend our service to friends and family?
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    Rose Maiken Flatmo
    Age: 58
    Norway
    Solo medical traveller
    November 12, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Implants and crowns
    Patient review:

    I had my first treatment at the clinic about eight years ago at the age of 58. For many years I had several problems with my teeth. There were old bridges that were broken with inflammation, general tooth decay etc. I will give my best recommendation to Project Smile Dental Clinic. I could never get better dental treatment. It`s now almost nine years since I got my implants and I had no problem at all in all this years. The clinic is complete reliable and everything is transparent. You get all the information that you need about both treatment and prices. They take care of everything and the people you meet you can really trust. They even have a driver who can meet at your hotel and drive you to the clinic, and also meet you at he airport if you want. If you want to take contact with me for more information you can contact me directly. Patryk Baker at the clinic can give you my mail address and phone number.

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    John Fitzgerald
    Age: 55
    United Kingdom
    Mature couple
    October 17, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: implants
    Patient review:

    I spent 5 yrs looking around europe for the right clinic, eventually found project smile in Gdansk. My patience proved to be the right ting to do. Now that mt treatment has finished I look back and am so grateful to the clinic for the quality of treatment and care taken including from the point of being collected from the airport by Peter (taxi driver) who I know look at as a friend. In summary going forward project smile is now my primmary dentist

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    Kevin Matkoski
    Age: 62
    United States
    Solo medical traveller
    September 06, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Whole mouth crowns and implants
    Patient review:

    My experience was amazing. Dental professionals who truly care. I originally asked for a quote based on a US based team. The dental surgeon from Poland called and explained to why that was not the healthiest solution in the long-term! I ended up with fewer implants because they saved more of my original teeth. When it was all done, my neighbor said I looked ten years younger, my sister said I had such a beautiful smile, they hadn't seen it in such a long time. I do smile all the time now. The dentists in Poland were always checking to ensure I was not in pain. I never was. I have never been to a dentist as gentle and caring as Project Smile's. My brother in-law needed an implant. I told him to call Project Smile and take a vacation. The cost would be about the same.

    How likely are you to recommend our service to friends and family?
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    Paul McCullagh
    Age: 49
    United Kingdom
    Solo medical traveller
    July 13, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Implants with crowns
    Patient review:

    Happy with treatment

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    Greg Coates
    Age: 43
    England
    Solo medical traveller
    June 30, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Zirconium crowns, bite correction, flow injection
    Patient review:

    After noticing my teeth quickly degrading and fillings frequently breaking I decided to look at other options as I felt the NHS dentist I had attended for years paid lip service and did not identify the root cause of my issues. After ruling out private treatment in the UK as too expensive I looked at Poland and settled on practices in Gdansk. Following a number of consultations with different dentists in Poland I was most impressed with Project Smile for the professionalism of the initial consultation, the clarity of the explanation given and the bespoke and competitive treatment plan. I scheduled a number of appointments in advance for ease of booking accommodation and returned to start my treatment. I had my old fillings removed, new fillings fitted, a kois deprogrammer fitted to correct my bite, my teeth thoroughly deep-cleaned, flow injection on my lower jaw and zirconium crowns on every tooth in my top jaw. The results are magnificent. I am absolutely delighted with them. I found the skill and professionalism of the dentists to be outstanding, as well as their patience in answering questions and providing clear explanations. The reception staff respond very promptly to enquiries and the practice is very clean and modern, greatly in excess of UK standards. Highly recommended.

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    Dorian Rees
    Age: 61
    United Kingdom
    Solo medical traveller
    May 27, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Implants, crowns
    Patient review:

    I cannot recommend Project Smile highly enough. I had implants and crowns put in and the result is fantastic. I was treated over a period of time due to the covid restrictions and also for the implants. Each time I was there, everything was explained to me and also the different options for my teeth that I could have chosen. The majority of the work was carried out by Dr Paulina and she took brilliant care with the treatment. I would also like to thank all other Doctors and staff that looked after me and made my treatment at Project smile a great experience.

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    Customer service
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    Beryl Gilmore
    Age: 56
    Ireland
    Mature couple
    April 12, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: All on four implants and dentures
    Patient review:

    I just finished my treatment with Project Smile Clinic in Gdansk a week ago and I am so so pleased with the results. The entire process over 3 visits was totally pain free. My first visit was in September 2020, and I was due to go back in January 2021 but due to lockdowns in Ireland I didn't get back until August 2021, with the final visit in September 2021 3/4 weeks later. Everything was stress free, we were collected at the airport and a taxi arranged to take me to appointments. My sister and brother have also been having treatment here and both are really happy with the excellent quality of the work. I would highly recommend this to anyone as the prices are only a fraction of what I would have paid in Ireland for implants. Gdansk is a beautiful city also helping in the process.

    How likely are you to recommend our service to friends and family?
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    Dan Cain
    Age: 33
    United Kingdom
    Young couple
    March 08, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Replacement Veneers
    Patient review:

    I recently spent a week in Gdansk for 5 days of treatment at the clinic. I had been planning the visit for a couple of years but due to COVID it was slightly delayed. From Patryk at the very beginning of the process to the dentists that performed the work on me I could not be happier. I had 6 veneers replaced , gum surgery and teeth whitening. The result is fantastic. A big shout out to Peter the taxi driver too who picked me up from the airport on arrival and took me to and from the apartment to the dentist daily. He was a star. Once again thank you and I may see you in the future!

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    Brian Duggan
    Age: 62
    Australia
    Solo medical traveller
    February 18, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: All on 4 upper and bottom bridge with 2 implants
    Patient review:

    Very pleased with the procedure and the outcome. To be able to eat out at restaurant and not have to worry about what you eat. The surgeon and the dental technician were superb. I would have no hesitation recommending their work. Thank you once again. Regards Brian Duggan

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