Project Smile Dental Clinic Terms & Conditions

Project Smile Dental Clinic (Projekt Uśmiech Bis Sp. z o.o.) specializes in providing dental treatment in Gdansk, Poland according to highest quality standards combined with additional arrangements for foreign patients.
The dental treatment is provided by Project Smile Dental Clinic , which is responsible for the consultation, treatment plan, the dental treatment and its warranty. Projectsmile.eu (Project Smile Spółka Cywilna Aleksandra Becker, Patryk Becker) is giving information on its website about possible treatments and prices for dental treatment at its dental clinic. The content of this website is provided for your general information only and does not constitute an offer or solicitation of business and may not be treated as such until confirmed by Project Smile Dental Clinic. It is given as an indication of the type of treatments and prices available at Project Smile Dental Clinic
The Terms and Conditions listed herein include the most important provisions concerning all services offered by Project Smile Dental Clinic. Please read them carefully as becoming our Patient indicates acceptance of our terms and conditions.

BEFORE PERFORMANCE OF THE MEDICAL SERVICE:

  1. Before every procedure, every Patient has to sign a written consent form.
  2. The detreatment is always carried out in Gdansk, Poland.
  3. The medical treatment in Gdansk, Poland is always preceded by clinical examination, which is performed during the first visit to the dental clinic. The aim of the medical check-up is to verify, without limitation, the following: information and data provided by the Patient, medical conditions of the Patient, possibility of performing the dental treatment and confirming or stating total treatment costs.
  4. If, for any reason, the Patient is not present on time and in a state that the dental check-up can be performed, the appointment will be cancelled, and Project Smile Dental Clinic will not be able to give a re-compensation. In certain cases Project Smile Dental Clinic, may need to move the appointment. In that case, Project Smile Dental Clinic will notify the Patient as soon as the need for rescheduling arises, and offer the Patient alternative times.
  5. Because dental situations can change rapidly, treatment plans are valid for 60 days and only if there has NOT been a change in the dental situation which would require additional dental work. On the day of the dental check-up, the Patient will receive an individual Treatment Plan from the treating dentist where adequate information on the treatment options available will be found, together with their consequences, costs and possible risks. Once receiving the treatment plan, the Patient will be able to discuss with the treating dentist the options available in order to select a course of treatment that is medically sound, aesthetically pleasing and financially affordable to the Patient.
  6. Project Smile Dental Clinic would like to inform you that the proposed duration of treatment is approximate, based on the provided information, and the duration of treatment may change after clinical examination due to various medical conditions. Project Smile Dental Clinic cannot accept any responsibility if a longer stay is required. If your stay is shorter, our dentists will do their best to get the required dental work done in the available time.
  7. Project Smile Dental Clinic would like to inform you that the proposed cost of the medical service is estimated on the basis of information and/or X-ray provided by the Patient. The cost of the medical service may vary due to necessity of performing additional medical services.
  8. The number of required visits depends on the Patient’s oral and medical conditions and may vary depending on the individual case.
  9. Once the booking is complete, we will send you a confirmation email with your booking details.

CANCELLATION OF THE MEDICAL SERVICE AND PATIENTS DELAY:

  1. The reservation of the medical treatment shall be confirmed at least 24h before arrival in Poland by sending a copy/scan/printscreen of the Patient’s flight ticket or other information with the details of the Patient’s arrival (especially: date, time, place). In case of lack of confirmation 24h before arrival, Projecsmile.eu is not obliged to provide the Patient with transport from the airport.
  2. Cancellations of scheduled appointments is only accepted in writing (via e-mail to contact@projectsmile.eu or by post sent directly to Projecsmile.eu and must be received no later than 72 hours (3 working days) in advance.
  3. In the case of cancellation of a Patient’s first visit, there is no cancellation fee. However, due to the restrictive nature of the timing of treatment, a cancellation penalty of 100 PLN will be charged for the cancellation of a subsequent visit.
  4. The Patient can resign from performing the medical service while staying in Gdansk, Poland at any time. However, in this case the Patient is obliged to cover all costs incurred up to that point by Project Smile Dental Clinic . 5. If the dental treatment is not performed due to the Patient’s fault, the Patient is obliged to cover all extra transport costs, which normally – if the service is performed – are gratuitous.
  5. In case of a Patient’s delay in arrival to Gdansk, Poland, Project Smile Dental Clinic shall undertake any possible efforts in order to reschedule and perform the dental treatment to the Patient. However, if the rescheduling and performance of the dental treatment on a new date is impossible, Project Smile Dental Clinic  does not take any responsibility for the non-performance of the service.

PERFORMANCE OF THE MEDICAL SERVICE:

  1. Project Smile Dental Clinic has the right to refuse to perform the dental procedure selected by the Patient, in case the physical state of the Patient does not allow for the performance of the requested treatment.
  2. Project Smile Dental Clinic is not liable for any deterioration of the Patients health state after the performance of the dental treatment due to suppression of an information, which shall be provided by the Patient before performing the dental procedure(s), especially if not indicated in the Medical Questionnaire.
  3. The required treatment time is estimated on the basis of the information and data provided by the Patient. Project Smile Dental Clinic chooses the advisable dental treatment option based on the Medical Questionnaire and other information and data provided by the Patient as well relying on a dental check-up performed during the first visit.
  4. The first visit is aimed to verify the possibilities and capabilities of performing the medical services chosen by the Patient in „Calculate Your Price & Book” section during the booking and registration process. If the medical service chosen by the Patient turns out to be impossible to perform or can threaten to health of the Patient, Project Smile Dental Clinic shall inform the Patient on advisable medical treatment, costs of this treatment (compliant with the website price list) and duration of the treatment, including the necessity of successive visits.
  5. By becoming a patient one agrees that before, during and after images of the treatment (without reavealing any personal details or features based on which one could identify the patient) can be used for marketing and information purposes in form of examples of provided treatment for other potential patients who are considering dental treatment in Gdansk, Poland.
  6. The liability for any aftermath, costs and inconveniences due to improper selection of required dental procedures by the Patient incumbents the Patient.

INSURANCE:

  1. Project Smile Dental Clinic has the right to refuse to perform the dental procedure selected by the Patient, in case the physical state of the Patient does not allow for the performance of the requested treatment.
  2. Project Smile Dental Clinic is not liable for any deterioration of the Patients health state after the performance of the dental treatment due to suppression of an information, which shall be provided by the Patient before performing the dental procedure(s), especially if not indicated in the Medical Questionnaire.
  3. The required treatment time is estimated on the basis of the information and data provided by the Patient. Project Smile Dental Clinic chooses the advisable dental treatment option based on the Medical Questionnaire and other information and data provided by the Patient as well relying on a dental check-up performed during the first visit.
  4. The first visit is aimed to verify the possibilities and capabilities of performing the medical services chosen by the Patient in „Calculate Your Price & Book” section during the booking and registration process. If the medical service chosen by the Patient turns out to be impossible to perform or can threaten to health of the Patient, Project Smile Dental Clinic shall inform the Patient on advisable medical treatment, costs of this treatment (compliant with the website price list) and duration of the treatment, including the necessity of successive visits.
  5. By becoming a patient one agrees that before, during and after images of the treatment (without reavealing any personal details or features based on which one could identify the patient) can be used for marketing and information purposes in form of examples of provided treatment for other potential patients who are considering dental treatment in Gdansk, Poland.
  6. The liability for any aftermath, costs and inconveniences due to improper selection of required dental procedures by the Patient incumbents the Patient.

PAYMENT INFORMATION:

  1. Project Smile Dental Clinic does not await any advance payment. All payments can be made in cach, debit card or credit card (VISA, Mastercard).
  2. During the stay in Gdansk, Poland the Patient shall have his EEUID or passport.
  3. Project Smile Dental Clinic reserves the right to amend the Tariffs. Upon request the Patient will be provided with information on current Tariffs.
  4. The prices of the Hotel service are tentative and may vary insignificantly from these shown on the Projecsmile.eu website.

COMMUNICATION:

  1. Project Smile Dental Clinic does not await any advance payment. All payments can be made in cach, debit card or credit card (VISA, Mastercard).
  2. During the stay in Gdansk, Poland the Patient shall have his EEUID or passport.
  3. Project Smile Dental Clinic reserves the right to amend the Tariffs. Upon request the Patient will be provided with information on current Tariffs.
  4. The prices of the Hotel service are tentative and may vary insignificantly from these shown on the Projecsmile.eu website.

CONTRACT INFORMATION:

  1. Project Smile Dental Clinic does not await any advance payment. All payments can be made in cach, debit card or credit card (VISA, Mastercard).
  2. During the stay in Gdansk, Poland the Patient shall have his EEUID or passport.
  3. Project Smile Dental Clinic reserves the right to amend the Tariffs. Upon request the Patient will be provided with information on current Tariffs.
  4. The prices of the Hotel service are tentative and may vary insignificantly from these shown on the Projecsmile.eu website.

FINAL PROVISIONS:

  1. Project Smile Dental Clinic does not await any advance payment. All payments can be made in cach, debit card or credit card (VISA, Mastercard).
  2. During the stay in Gdansk, Poland the Patient shall have his EEUID or passport.
  3. Project Smile Dental Clinic reserves the right to amend the Tariffs. Upon request the Patient will be provided with information on current Tariffs.
  4. The prices of the Hotel service are tentative and may vary insignificantly from these shown on the Projecsmile.eu website.

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    Contact Us

    Project Smile Dental Clinic
    Partyzantow street 76
    80-254 Gdansk, Poland

    +48 58 766 40 47
    +48 506 138 388
    contact@projectsmile.eu
    www.projectsmile.eu

    Monday – Friday 9:00 – 19:00 (CET/GMT+1)
    Saturday 10:00 – 14:00 (CET/GMT+1)

    Patient Reviews
    Henrik Paragate
    Age: 60
    Denmark
    Solo medical traveller
    November 20, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Crowns
    Patient review:

    In the spring of 2022, I had comprehensive prosthetic work carried out at Smile clinic in Poland. 22 dental crowns and bite adjustment. The clinic is very aware of quality, thus several examinations Was done to get the best result. 22 dental crowns is a lot and I was a little nervous about such big changes. Now 3 months after the changes, I can only state that I have no discomfort or pain. My smile is so beautiful that other people praise my beautiful teeth. They can't tell the difference between dental crowns and it's really nice. My bite is correct and I can eat everything without problems. I can confidently recommend the clinic to anyone who wants or needs dental help. The most professional dental work I have ever witnessed.

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    Rose Maiken Flatmo
    Age: 58
    Norway
    Solo medical traveller
    November 12, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Implants and crowns
    Patient review:

    I had my first treatment at the clinic about eight years ago at the age of 58. For many years I had several problems with my teeth. There were old bridges that were broken with inflammation, general tooth decay etc. I will give my best recommendation to Project Smile Dental Clinic. I could never get better dental treatment. It`s now almost nine years since I got my implants and I had no problem at all in all this years. The clinic is complete reliable and everything is transparent. You get all the information that you need about both treatment and prices. They take care of everything and the people you meet you can really trust. They even have a driver who can meet at your hotel and drive you to the clinic, and also meet you at he airport if you want. If you want to take contact with me for more information you can contact me directly. Patryk Baker at the clinic can give you my mail address and phone number.

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    John Fitzgerald
    Age: 55
    United Kingdom
    Mature couple
    October 17, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: implants
    Patient review:

    I spent 5 yrs looking around europe for the right clinic, eventually found project smile in Gdansk. My patience proved to be the right ting to do. Now that mt treatment has finished I look back and am so grateful to the clinic for the quality of treatment and care taken including from the point of being collected from the airport by Peter (taxi driver) who I know look at as a friend. In summary going forward project smile is now my primmary dentist

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    Kevin Matkoski
    Age: 62
    United States
    Solo medical traveller
    September 06, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Whole mouth crowns and implants
    Patient review:

    My experience was amazing. Dental professionals who truly care. I originally asked for a quote based on a US based team. The dental surgeon from Poland called and explained to why that was not the healthiest solution in the long-term! I ended up with fewer implants because they saved more of my original teeth. When it was all done, my neighbor said I looked ten years younger, my sister said I had such a beautiful smile, they hadn't seen it in such a long time. I do smile all the time now. The dentists in Poland were always checking to ensure I was not in pain. I never was. I have never been to a dentist as gentle and caring as Project Smile's. My brother in-law needed an implant. I told him to call Project Smile and take a vacation. The cost would be about the same.

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    Paul McCullagh
    Age: 49
    United Kingdom
    Solo medical traveller
    July 13, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Implants with crowns
    Patient review:

    Happy with treatment

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    Greg Coates
    Age: 43
    England
    Solo medical traveller
    June 30, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Zirconium crowns, bite correction, flow injection
    Patient review:

    After noticing my teeth quickly degrading and fillings frequently breaking I decided to look at other options as I felt the NHS dentist I had attended for years paid lip service and did not identify the root cause of my issues. After ruling out private treatment in the UK as too expensive I looked at Poland and settled on practices in Gdansk. Following a number of consultations with different dentists in Poland I was most impressed with Project Smile for the professionalism of the initial consultation, the clarity of the explanation given and the bespoke and competitive treatment plan. I scheduled a number of appointments in advance for ease of booking accommodation and returned to start my treatment. I had my old fillings removed, new fillings fitted, a kois deprogrammer fitted to correct my bite, my teeth thoroughly deep-cleaned, flow injection on my lower jaw and zirconium crowns on every tooth in my top jaw. The results are magnificent. I am absolutely delighted with them. I found the skill and professionalism of the dentists to be outstanding, as well as their patience in answering questions and providing clear explanations. The reception staff respond very promptly to enquiries and the practice is very clean and modern, greatly in excess of UK standards. Highly recommended.

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    Dorian Rees
    Age: 61
    United Kingdom
    Solo medical traveller
    May 27, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Implants, crowns
    Patient review:

    I cannot recommend Project Smile highly enough. I had implants and crowns put in and the result is fantastic. I was treated over a period of time due to the covid restrictions and also for the implants. Each time I was there, everything was explained to me and also the different options for my teeth that I could have chosen. The majority of the work was carried out by Dr Paulina and she took brilliant care with the treatment. I would also like to thank all other Doctors and staff that looked after me and made my treatment at Project smile a great experience.

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    Beryl Gilmore
    Age: 56
    Ireland
    Mature couple
    April 12, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: All on four implants and dentures
    Patient review:

    I just finished my treatment with Project Smile Clinic in Gdansk a week ago and I am so so pleased with the results. The entire process over 3 visits was totally pain free. My first visit was in September 2020, and I was due to go back in January 2021 but due to lockdowns in Ireland I didn't get back until August 2021, with the final visit in September 2021 3/4 weeks later. Everything was stress free, we were collected at the airport and a taxi arranged to take me to appointments. My sister and brother have also been having treatment here and both are really happy with the excellent quality of the work. I would highly recommend this to anyone as the prices are only a fraction of what I would have paid in Ireland for implants. Gdansk is a beautiful city also helping in the process.

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    Dan Cain
    Age: 33
    United Kingdom
    Young couple
    March 08, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: Replacement Veneers
    Patient review:

    I recently spent a week in Gdansk for 5 days of treatment at the clinic. I had been planning the visit for a couple of years but due to COVID it was slightly delayed. From Patryk at the very beginning of the process to the dentists that performed the work on me I could not be happier. I had 6 veneers replaced , gum surgery and teeth whitening. The result is fantastic. A big shout out to Peter the taxi driver too who picked me up from the airport on arrival and took me to and from the apartment to the dentist daily. He was a star. Once again thank you and I may see you in the future!

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    Brian Duggan
    Age: 62
    Australia
    Solo medical traveller
    February 18, 2022
    How likely are you to recommend our service to friends and family?
    Treatment: All on 4 upper and bottom bridge with 2 implants
    Patient review:

    Very pleased with the procedure and the outcome. To be able to eat out at restaurant and not have to worry about what you eat. The surgeon and the dental technician were superb. I would have no hesitation recommending their work. Thank you once again. Regards Brian Duggan

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